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MChat1's avatar
MChat1
Helpful | Level 5
3 years ago

Moving Dropbox app to external hard drive when I am not the administrator of the account.

I am not the administrator of my office's Dropbox account, and I also use the Dropbox desktop app.  My C drive is now full and no longer syncing.  I purchased an external hard drive and need to move ...
desktop
FAQ
Setting up the apps
Storage space
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hmm, does the icon re-appear after you reinstall and then it goes away again?

 

Have you tried uninstalling the app, restarting your computer and then reinstalling it, to see if that helps?

MChat1's avatar
MChat1
Helpful | Level 5
3 years ago

I have now downloaded and reinstalled the Dropbox App from your link, did a selective sync, but my C drive is still full.  I only have 3.8gb left, and now Dropbox has stopped syncing because it has no room.  What do you suggest?  Also, is there any way to remove individual documents from my Desktop that were not placed inside a folder in Dropbox itself?

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi MChat1, regarding files that aren't in the Dropbox folder itself, we wouldn't be able to advise on what you should do with them. 

     

    Regarding the Dropbox desktop application, could you check to see that it isn't in hiding in the up arrow ^ that was shown in the image Rich provided? 

     

    If so, drag the icon to the main section near the clock so it remains permanently visible. From there, you should be able to click that icon to move the Dropbox folder to an external drive.

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