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fred k.1's avatar
fred k.1
Explorer | Level 3
3 years ago

moving dropbox files to new hard drive

A new solid state hardrive "drive C" with the Windows 11 OS was installed on my Windows 10 PC.  The old disk and dropbox files are still on the old computer as drive "D"....and dropbox cant see them ...
desktop
Dropbox Basic
Folders
Install
Setting up the apps
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Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi fred k.1, thanks for bringing this to our attention.

 

If you know the full location of the Dropbox folder on the D:, then you can try an advanced reinstall of the app using the steps in this link.

 

However, in the installation, there's an option for Advanced Settings. Make sure to choose that and select the parent folder of the Dropbox folder. So, if it's on D:\Files\Dropbox, choose D:\Files.

 

This should make the app detect the Dropbox folder to begin indexing it and syncing any changes.

 

Keep me updated with any progress!

  • fred k.1's avatar
    fred k.1
    Explorer | Level 3
    3 years ago

    thanks for the explaination...have been on the road for 3 weeks and am anxious to get it up and running again..l will let you know how it goes...

  • fred k.1's avatar
    fred k.1
    Explorer | Level 3
    3 years ago

    Sorry for the confusion but:

    I copied the old Dropbox Files to my new C: drive because the old drive is "OLD" and I worry about its viablilty

    Can I use the proceedure listed and designate my files on the C drive in the new User file as the parent...

    i.e. designate C:\Users\[removed]\Dropbox

     

    Thanks for your patience....

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hey fred k.1, sorry to jump in here!

       

      Indeed, you can use the "advanced settings" option in this case as well.

       

      If it doesn't help, you can try the following steps:


      1. Rename your existing Dropbox folder to "Dropbox (old)" or similar. 
      2. Select the location that you want for the Dropbox folder during the installation of the app. 
      3. When the installation is finished, Dropbox will immediately start to sync, so pause syncing or exit Dropbox. 
      4. Move only the content of "Dropbox (old)" into the newly created Dropbox folder. 

      5. When the move is complete, and not before, resume syncing or re-launch Dropbox.

      • fred k.1's avatar
        fred k.1
        Explorer | Level 3
        3 years ago

        Thanks for the help...Still looking into it since screwing up would be a big deal for me...I need to backup to a CD or something first...I'm more  hobbiest than programmer....

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