Forum Discussion

fred k.1's avatar
fred k.1
Explorer | Level 3
3 years ago

moving dropbox files to new hard drive

A new solid state hardrive "drive C" with the Windows 11 OS was installed on my Windows 10 PC.  The old disk and dropbox files are still on the old computer as drive "D"....and dropbox cant see them ...
desktop
Dropbox Basic
Folders
Install
Setting up the apps
windows
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey fred k.1, sorry to jump in here!

 

Indeed, you can use the "advanced settings" option in this case as well.

 

If it doesn't help, you can try the following steps:


1. Rename your existing Dropbox folder to "Dropbox (old)" or similar. 
2. Select the location that you want for the Dropbox folder during the installation of the app. 
3. When the installation is finished, Dropbox will immediately start to sync, so pause syncing or exit Dropbox. 
4. Move only the content of "Dropbox (old)" into the newly created Dropbox folder. 

5. When the move is complete, and not before, resume syncing or re-launch Dropbox.

fred k.1's avatar
fred k.1
Explorer | Level 3
3 years ago

Thanks for the help...Still looking into it since screwing up would be a big deal for me...I need to backup to a CD or something first...I'm more  hobbiest than programmer....

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!