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buroz's avatar
buroz
Explorer | Level 3
2 years ago
Solved

Moving Files/Folders to Online Only doesn't do anything.

All my files are currently on sync'd to my laptops. However I would like one laptop to have most of the folders set to online only. I've used the Manage Hard Drive Space tool, but it doesn't seem t...
desktop
sync
buroz's avatar
buroz
Explorer | Level 3
2 years ago

So I've set it to "Make online-only", but it's still on my laptop hard drive too.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi buroz, I hope you're doing well!

 

Keep in mind that when using this feature, the files/folders would still appear inside your Dropbox folder. 

 

They wouldn't disappear from there, they would just count as 0 bytes. With that being said, can you clarify the size they take up inside your hard drive, and the app's current syncing status?

 

Let me know more, and we'll take it from there! 

  • buroz's avatar
    buroz
    Explorer | Level 3
    2 years ago

    I can see that my laptop hard drive is just as full as it was previously. So the files are still on my harddrive. 

    • buroz's avatar
      buroz
      Explorer | Level 3
      2 years ago

      Also, when I re-open the tool, it shows that they are on my hard drive and I have the option to make them online-only

      • Nancy's avatar
        Nancy
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        buroz, can you please right click on one of these files, select “Properties/Get info”, and send me a screenshot of the next window that will pop up? 

         

        I’d also like one more screenshot showing the syncing icons you see next to those files in your File Explorer/Finder.

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