Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

buroz's avatar
buroz
Explorer | Level 3
2 years ago
Solved

Moving Files/Folders to Online Only doesn't do anything.

All my files are currently on sync'd to my laptops. However I would like one laptop to have most of the folders set to online only. I've used the Manage Hard Drive Space tool, but it doesn't seem t...
desktop
sync
buroz's avatar
buroz
Explorer | Level 3
2 years ago

Also, when I re-open the tool, it shows that they are on my hard drive and I have the option to make them online-only

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

buroz, can you please right click on one of these files, select “Properties/Get info”, and send me a screenshot of the next window that will pop up? 

 

I’d also like one more screenshot showing the syncing icons you see next to those files in your File Explorer/Finder.

  • buroz's avatar
    buroz
    Explorer | Level 3
    2 years ago

    Hopefully you can see everything you need in this screen shot?

     

    Cheers

     

    Matthew

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Thanks for the screenshot, buroz.

       

      From your screenshot, it appears that your files don't have any sync icons on them; is it possible that the Dropbox app is not running on your computer?

       

      If you hover over the Dropbox icon in your system tray, what do you see?

      • buroz's avatar
        buroz
        Explorer | Level 3
        2 years ago
        Hello,

        Well, when I put files into the folders, they assist in Dropbox on other laptops and online. Same when I remove them, so it looks too be functioning.


        Cheers

        Matthew

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions