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OzManDad's avatar
OzManDad
New member | Level 1
2 years ago
Solved

MS Word no long "likes" documents stored on external Dropbox locations (Mac OS 10.15 Sequoia)

So I recently updated from 10.14 to 10.15, and everything looks good except for MS Word. I keep my Dropbox file on an external drive (formatted as Mac OS Extended Journaled), and whenever I try to ed...
desktop
Mac
  • OzManDad's avatar
    OzManDad
    2 years ago

    SOLVED: This is NOT a Dropbox issue, it's a Microsoft issue.

    Go to Settings -> Privacy & Security -> Full Disk Access and grant access to MS Word. 

    This has fixed my problem. If it hasn't for you, please add your comments here.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey OzManDad - thanks for bringing this to our attention.

Could you please send us a screenshot of the exact error you're getting so that we can have a visual too? 

Also, does this happen with online-only files or files that are available offline on your computer? 

Let us know more and we'll take it from there. 

mr happy's avatar
mr happy
New member | Level 2
2 years ago

I am having the exact same problem. Done everything as OzManDad and it is still happening

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