Forum Discussion

sue1201's avatar
sue1201
Explorer | Level 4
3 years ago

My app's stuck on Starting...

Hi.  If you look back, I was here in April asking these same questions.  The problem was never resolved, I just resigned myself to using Dropbox online instead of the App, The problem is only on my...
desktop
windows
sue1201's avatar
sue1201
Explorer | Level 4
3 years ago

NancyI tried what you suggested, it made no difference.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks for keeping me in the loop!

 

Can you also double check how many files are currently located within your local Dropbox folder? To do this, you can right click on the local Dropbox folder directly and then, select Properties.

 

Please send me a screenshot of the new pop-up window.

  • sue1201's avatar
    sue1201
    Explorer | Level 4
    3 years ago

     

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hi sue1201, can you perform an advanced re-install, and let me know if this changes things at all? 

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