Forum Discussion

sharjeelasif42's avatar
sharjeelasif42
Explorer | Level 4
1 month ago

My Dropbox app on Windows is stuck indexing for 2-3 days now.

Hello, I am facing an issue with my Dropbox desktop app on Windows where it has been stuck on indexing for the past 2–3 days and no files are syncing. The Dropbox web version is working normally and ...
desktop
sync
windows
sharjeelasif42's avatar
sharjeelasif42
Explorer | Level 4
1 month ago

also i tried the bandwidth as well

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

Hey sharjeelasif42!

Can you right-click on your local Dropbox folder directly, go to its Properties and send me a screenshot of the next window you see there?

Keep in mind that I want to make sure that there are less than 300k files located in your Dropbox folder at the moment. In some cases, having more files than that can cause performance issues to the Dropbox app.

Also, have you tried signing out of the app, and back in? 

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