Forum Discussion

wesss's avatar
wesss
New member | Level 2
4 days ago
Solved

My macOS desktop app crashes each time I try to install or open it.

Application Affected Dropbox App Device Mac Studio (Apple M1 Max) Operating System/Browser (if using the web) macOS Tahoe Version 26.2 Dropbox App Version (if using the app) Tried mul...
desktop
Install
Mac
Setting up the apps
  • Dell_Dropbox's avatar
    Dell_Dropbox
    4 days ago

    Welcome to the community wesss​

    When the Dropbox app crashes immediately on macOS, it is usually caused by leftover files from a previous install or a macOS permission issue. A full clean reinstall and permission check should resolve this. Check out this link: 

    https://help.dropbox.com/installs/advanced-reinstall

     

wesss's avatar
wesss
New member | Level 2
2 hours ago

Thank you, Jay​! Not sure how I missed that. 🤦‍♂️

Appreciate your help! I was able to get Dropbox reinstalled.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 hours ago

No worries, glad to have helped out. Enjoy your week!

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