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NoteWriter's avatar
NoteWriter
Explorer | Level 4
3 months ago
Solved

My macOS Dropbox desktop app is stuck "reconnecting".

Application Affected Dropbox for macOS. Standard version (no File Provider version). Device MacBook Pro 2023 (M3 Max) Operating System/Browser (if using the web) macOS 14.6.1 Dropbox App Versio...
Apple
desktop
Mac
sync
  • Walter's avatar
    Walter
    3 months ago

    Thanks for keeping us in the loop on this NoteWriter - much appreciated.

    Can you maybe try the latest version of the Dropbox desktop app from this page directly and let us know if it helps perhaps? 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 months ago

Hey NoteWriter​, let's jump right into this! 

How long has the app been like that?

Did you make sure that this is not caused by a security software on your computer or your network settings? Do you have any proxy, VPN, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

Also, it might sound trivial but have you tried restarting your modem/ internet router by any chance?

Let me know more, and we'll take it from there!

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