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NoteWriter's avatar
NoteWriter
Explorer | Level 4
3 months ago
Solved

My macOS Dropbox desktop app is stuck "reconnecting".

Application Affected Dropbox for macOS. Standard version (no File Provider version). Device MacBook Pro 2023 (M3 Max) Operating System/Browser (if using the web) macOS 14.6.1 Dropbox App Versio...
Apple
desktop
Mac
sync
  • Walter's avatar
    Walter
    3 months ago

    Thanks for keeping us in the loop on this NoteWriter - much appreciated.

    Can you maybe try the latest version of the Dropbox desktop app from this page directly and let us know if it helps perhaps? 

NoteWriter's avatar
NoteWriter
Explorer | Level 4
3 months ago

Yes, this helped. 

Any idea why wasn't the app updating itself to the latest version automatically? I've found no "Check for updates" button anywhere.

Thanks!

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 months ago

Hi from me as well, NoteWriter! In general, the desktop app should be automatically updated to the latest version indeed. 

In case you face similar issues in the future (especially after the next app version is released), please let us know and we’ll investigate this further.

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