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Forum Discussion
My Windows 10 File Explorer hangs when accessing Dropbox folders.
Application Affected
File Explorer
Device
PC
Operating System/Browser (if using the web)
Windows 10
Dropbox App Version (if using the app)
Latest
When I access sub folders in the Dropbox folder using Microsoft File Explorer then file explorer effectively hang - it does open eventually but may take up to 20 minutes
When I use another file manager to browse the folder everything open file - so its not the operating system - but there seem to be some issue with File Explorer
Regards
Steven
2 Replies
- Nancy
Dropbox Community Moderator
Welcome back to the Community, TheFrase!
Since this isn’t happening with a different file manager, File Explorer may be the issue here indeed.
Does the behavior persist, if you quit the Dropbox app and navigate to your Dropbox files after that?
What happens, if you open a different folder in your File Explorer (that’s irrelevant to Dropbox)?
Finally, did you notice this after a specific OS, or Dropbox, update on your computer?
Let me know once you have more updates.
