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Picturapoesis's avatar
Picturapoesis
New member | Level 2
25 days ago

My Windows 11 File Explorer freezes, when I take an action on my Dropbox files.

Since the upgrade of my computer on mid august, I suffer an unbearable bug with dropbox.  Note that only the dropbox folder is making issues ; all options work well on the website, and that probl...
desktop
File access
windows
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
25 days ago

Welcome to our forum, Picturapoesis! Thanks for posting here and I’m sorry to hear about this.

Can you send me a few more details on the computer upgrade you mention at the beginning of your post? Was it an OS upgrade, or did you also have the Dropbox for Windows update around the time the issue started? 

Have you already tried quitting the Dropbox app? If not, can you please do that and let me know if the behavior persists, even when the Dropbox app isn’t running? 

We’ll go from there.

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