Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Picturapoesis's avatar
Picturapoesis
New member | Level 2
25 days ago

My Windows 11 File Explorer freezes, when I take an action on my Dropbox files.

Since the upgrade of my computer on mid august, I suffer an unbearable bug with dropbox.  Note that only the dropbox folder is making issues ; all options work well on the website, and that probl...
desktop
File access
windows
Picturapoesis's avatar
Picturapoesis
New member | Level 2
24 days ago

Computer upgrade was hardware. It's kind of a whole new computer. New fresh install of windows 11.

I've tried quitting the dropbox app, indeed.

The problme still seems to occur (I did experience it once or two while testing to close dropbox). However, it occurs ONLY on dropbox folder and its subfolder. Even when I moved it from a SSD to another, the problem occurs ONLY on this folder.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!