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Picturapoesis's avatar
Picturapoesis
New member | Level 2
24 days ago

My Windows 11 File Explorer freezes, when I take an action on my Dropbox files.

Since the upgrade of my computer on mid august, I suffer an unbearable bug with dropbox.  Note that only the dropbox folder is making issues ; all options work well on the website, and that probl...
desktop
File access
windows
Picturapoesis's avatar
Picturapoesis
New member | Level 2
24 days ago

new test :
So, even if Dropbox is closed, the problem still occurs (a right click on any file into the dropbox folder freezes the windows for several minuts).
BUT if dropbox is completely uninstalled (not just closed), the problem vanishes!
That seems to prove that dropbox is the problem, even though it's closed.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    24 days ago

    Thanks for all the details you’ve shared with me, Picturapoesis. They really help. 

    I’ve gone ahead and logged you a ticket in the meantime, since we’ll need to investigate this further. Please open the inbox of your email address and reply back to my message, when you get the chance.

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