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Forum Discussion
New experience in system tray: Clicking folder link also opens file
Application Affected
Dropbox desktop app
Device
Desktop PC
Operating System/Browser (if using the web)
Windows 11
Dropbox App Version (if using the app)
233.3.4870
Question or Issue
I enabled the new experience for Dropbox in the system tray. I understand that it is in beta, but a regression seems to have occurred that I would like to see addressed. When I bring up the tray popup from the icon. a list of my activity appears--files I added, when I added them, and the folder to which they were added.
When I click the folder link next to the "Added (duration) ago" text, the folder opens, but so does the file. I expect that only the folder should open. If I recall correctly, only the folder opened prior to the apparent regression.
I can work around this issue by disabling the new experience. In the current experience, the folder link only opens the folder as expected. I would appreciate it if this issue could be addressed before the new experience becomes the default experience.
3 Replies
- Megan
Dropbox Community Moderator
Hey there, Toa_Of_Justice, let's jump right into this!
I definitely see where you're coming from. Could you also send me a few screenshots of the behavior you mentioned, in order for me to have a visual too?
Waiting for your updates!
I put a red box around the folder link in each of these screenshots.
Current tray pop-up experience (clicking this link only opens the folder as expected):
Folder link of current Dropbox tray pop-up experienceNew tray pop-up experience (clicking this link opens the folder and the file):
Folder link of new Dropbox tray pop-up experienceHere is a link to a screen recording of the bug.
EDIT: I found a workaround: click the ellipsis menu on the right of a file and then click "Show in File Explorer". This opens only the folder as expected.
Workaround for buggy folder link in new Dropbox tray pop-up experienceI am now using Dropbox version 233.4.4938, and the option to try the new experience seems to have disappeared entirely.
