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Forum Discussion
Jennifer G.29
5 years agoHelpful | Level 6
No dialog box when connecting external HD?
I want to back up my external HD to my Dropbox account.
What should happen: When I connect the external drive, I should get a popup that asks if I want to back up the external drive, I select i...
Jennifer G.29
5 years agoHelpful | Level 6
OK, now I've done it again with APFS. I got the popup when the formatting was finished, before I'd moved anything to the drive. I closed it then (without checking the box) because it's about 800GB of files and I didn't want to slow down my machine the whole day doing the transfer between drives and backup to Dropbox at the same time.
Now the file transfer is done. I've disconnected and reconnected, restarted, renamed the drive on another computer, and I can't get that popup again. Do I really have to reformat the drive just to be able to select this external drive to back up to Dropbox? Thank you for your help!
Rich
Super User II
5 years ago
Jennifer G.29 wrote:
Now the file transfer is done. I've disconnected and reconnected, restarted, renamed the drive on another computer, and I can't get that popup again.
Check the drive for hidden files. I can't comment on the drive backup function, but when you use Camera Uploads, Dropbox drops a hidden file on the drive to identify it. If you have such a file, delete it and then disconnect/reconnect the drive.
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