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Forum Discussion
Jennifer G.29
5 years agoHelpful | Level 6
No dialog box when connecting external HD?
I want to back up my external HD to my Dropbox account.
What should happen: When I connect the external drive, I should get a popup that asks if I want to back up the external drive, I select i...
Setchy1222
4 years agoExplorer | Level 3
Yeah, I don't think there's any hope. I gave up and downgraded to a free account.
Theo_A
4 years agoHelpful | Level 5
Why in the world hasn't DBX added an option from the system tray dropdown menu to "Backup External Drives" which should then reinstate the prompt that we're all looking for when you plug a drive in?! This is insane. Same issue here. Accidentally clicked I didn't want to Backup, now I do want to backup entire external drive, but there seems to be no way to make DBX recognize drive again when I re-plug back into computer.
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