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Forum Discussion
xjlevx
9 months agoNew member | Level 1
No syncing icons and no content menu on the Dropbox desktop app on my Mac.
Dropbox was working fine until i updated to business account + personal
I'm on MAC Sequoia 15.3.1 (24D70) + Dropbox v218.4.4348
The sync icons and the menu options when you right click on a file or folder in Dropbox are not showing. I have tried all options:
- Disable all other "Added extensions" and "Finder extensions" in my System Settings
2. Deactivate and reactivate the Dropbox finder extension & granted Dropbox Full Disk Access
3. Force quit Finder and relaunch it
4. Removed all the Dropbox cache and files (all hidden files in the main folder but also in the /Users/username/ and /Users/username/Library/CloudStorage folders)
7. Closed all the active programs that I could find in Activity Monitor (to avoid any possible conflicts with Dropbox)
6. Removed and reinstalled Dropbox multiple times
7. Shut down and restarted the computer
1 Reply
- Megan9 months ago
Dropbox Community Moderator
Hey there xjlevx, welcome to our Community!
I'd like for you to also try an advanced reinstall using these steps, and check if the problem remains after that.
I'll be waiting for your updates!
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