Forum Discussion

Mistic_John's avatar
Mistic_John
New member | Level 1
11 months ago
Solved

Opening the Dropbox folder enables Num Lock.

Hi, I have a weird little problem. Every time I open the Dropbox folder (double click on the icon on the task bar), there's a Windows notification popping up that Num Lock has been enabled. This only started happening after I upgraded my Windows 10 to 11. Any ideas how to fix this?

desktop
Dropbox Basic
windows
  • Mistic_John's avatar
    Mistic_John
    10 months ago

    Hi, it looks like this bug has been fixed with the release of version 219.4.4463. Thanks!

29 Replies

Replies have been turned off for this discussion
Show More
  • aaouviz's avatar
    aaouviz
    New member | Level 1
    10 months ago

    I'm here to report the same issue. Happens across multiple user accounts on my windows 10 PC. Dropbox 217.4.4417

  • Carlosequeipoa's avatar
    Carlosequeipoa
    New member | Level 1
    10 months ago

    I have the same problem in my PC (Windows 10) and my Laptop (Windows 11). DB v217.4.4417

  • llamaoflife1234's avatar
    llamaoflife1234
    New member | Level 1
    10 months ago

    Here to report another instance of this same problem.   Has there been any progress with a fix?

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    Thanks to everyone for your patience so far! This is indeed being looked into and a fix will be rolled out very soon.

  • Mistic_John's avatar
    Mistic_John
    New member | Level 1
    10 months ago

    Hi, it looks like this bug has been fixed with the release of version 219.4.4463. Thanks!

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!