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Jess51's avatar
Jess51
Explorer | Level 3
3 years ago

Password Android App won't log in. "Oops! An error has occurred, please try again later."

Recently got a Pixel 7 (upgraded from 3A where everything worked fine). Dropbox is installed and logged in.  Trying to get logged in to Dropbox Passwords app. I hit the "Sign in with Dropbox" butt...
Dropbox Passwords
Mobile
Setting up the apps
RahulT's avatar
RahulT
Explorer | Level 3
2 years ago

Yes Jay, that is correct.

 

And for recovery words, I didn't have it.

 

Please help with this issue.

 

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey RahulT, just to make sure everything is right, can you check your security page here and let us know how many devices you have linked to your account?

  • RahulT's avatar
    RahulT
    Explorer | Level 3
    2 years ago

    Hi Hannah,

    Using the security page I unlinked all the devices.

    When I tried again to login to dropbox passwords
    I'm getting

    "Check your other device for a notification" message.

    As I removed and unliked every devices.(Except active device)

    Still I'm getting this message and I don't know to which device the notification is being sent.

     

    Do changing my password would be helpful?

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Thanks for this info, RahulT.

       

      Can we actually send you an email, so we can take a closer look at the issue?

      • RahulT's avatar
        RahulT
        Explorer | Level 3
        2 years ago
        Yes Hannah, Sure

        Send me the email

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