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Forum Discussion
GregorBeyerle
9 months agoHelpful | Level 6
Please revert the new screenshot "feature" on MacOS, or at least give us the option to do so.
Hi, can you PLEASE revert that new Screenshot "feature" you added in MacOS. Previously, it was possible to simply drag and drop a Screenshot into Finder or Photos right after it was taken. Now, your stupid popup shows up and drag and drop doesn't work. This worked PERFECTLY in the past and there was NO reason to touch this functionality. Why are you taking this feature away from us???
33 Replies
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- Megan9 months ago
Dropbox Community Moderator
Hey GregorBeyerle thanks for posting here!
Would you mind clarifying your exact OS and Dropbox version that you're using on your Mac?
You can find the version by hovering your mouse over the little Dropbox icon on your menu bar, next to your WiFi.
You also mentioned a pop-up that shows up. Would you be able to send me a screenshot, in order for me to have a visual?
Is the option to save screenshots and screen recordings to Dropbox enabled?Let me know more, and we'll take it from there!
- RyanFromDropbox9 months ago
Dropbox Product Manager
Hi GregorBeyerle -- Thanks for flagging this feedback! I'm on the Product team at Dropbox, and I'd love to help here.
If you'd like to disable the Dropbox pop-up, you can do that via Preferences:
- Hover over the pop-up and click the gear icon
- In the "Screenshots" tab of preferences, you can toggle the "Show quick actions after screenshot" option off
That should prevent the pop-up from appearing!
If you're not seeing the original MacOS pop-up after that, you can use CMD + SHIFT + 5 to open your MacOS options. When you click "options," you should have the ability to enable "Show floating thumbnail."
Let me know if this works and/or if you have other questions!
Cheers,
Ryan
- nerdblogpl9 months agoHelpful | Level 5
Hey RyanFromDropbox ! This does not help because Dropbox app automatically disables the "Show floating thumbnail" after some random amount of time or a reboot, even if the quick actions are disabled. This is a bug.
- xam9 months agoHelpful | Level 6
Yes - I'm here to confirm that a recent change in Dropbox is messing up the "Show floating thumbnail" setting in Mac OS. I have to keep running a terminal command to turn it off.
- solidcolour9 months agoHelpful | Level 5
Turn "Save screenshots to Dropbox" option off. You'll see the bug.
- TaikiStaerk9 months agoNew member | Level 2
I'm here to confirm as well that a recent change in Dropbox is messing up the "Show Floating thumbnail" setting (that you see when pressing ⌘⇧5 and click "Options") in macOS. In my case, Dropbox keeps reactivating the setting after I turned it off. (Quitting Dropbox solves the problem. Too bad I still have to rely on it at work.)
- Julian88Tex9 months agoHelpful | Level 6
I'm experiencing the same.
- RyanFromDropbox9 months ago
Dropbox Product Manager
Hi, all -- Thanks so much for the feedback.
For folks experiencing the issue with Dropbox re-enabling "Show floating thumbnail" in MacOS settings, we've identified the root is this issue and we're working on a fix for it.
This fix will be fully released within the next couple of weeks. I'll keep this thread updated!
Cheers,
Ryan
- TaikiStaerk9 months agoNew member | Level 2
So glad to hear this. Thank you!
- delayedmusic9 months agoNew member | Level 2
Has anyone figured out a way to revert the screenshot edit tools back to the mac edit tools?
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