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yurisobral's avatar
yurisobral
Explorer | Level 3
2 years ago
Solved

Problem in Ubuntu 22.04.3 LTS - Dropbox stopped working

My Dropbox folder is no longer syncing. I used to run smoothly, so I am guessing a recent Ubuntu update broke something. This is what I get when I run Dropbox on the command line:

 

yuri@yuri-dell:~$ dropbox start
Starting Dropbox...Bootstrap panicked!!

The Dropbox daemon is not installed!
Run "dropbox start -i" to install the daemon

 

If I do what it tells me to do, this is what I get:

 

yuri@yuri-dell:~$ dropbox start -i
Starting Dropbox...Bootstrap panicked!!
/usr/bin/dropbox:303: PyGIDeprecationWarning: Since version 3.11, calling threads_init is no longer needed. See: https://wiki.gnome.org/PyGObject/Threading
GObject.threads_init()
/usr/bin/dropbox:453: PyGTKDeprecationWarning: Stock items are deprecated. Please use: Gtk.Button.new_with_mnemonic(label)
self.ok = ok = Gtk.Button(stock=Gtk.STOCK_OK)
/usr/bin/dropbox:458: PyGTKDeprecationWarning: Stock items are deprecated. Please use: Gtk.Button.new_with_mnemonic(label)
cancel = Gtk.Button(stock=Gtk.STOCK_CANCEL)
/usr/bin/dropbox:348: DeprecationWarning: setDaemon() is deprecated, set the daemon attribute instead
t.setDaemon(True)
/usr/bin/dropbox:334: PyGIDeprecationWarning: GObject.idle_add is deprecated; use GLib.idle_add instead
GObject.idle_add(self.loop_callback, *ret)
/usr/bin/dropbox:344: PyGIDeprecationWarning: GObject.idle_add is deprecated; use GLib.idle_add instead
GObject.idle_add(self.on_done)
dropbox: load fq extension '/home/yuri/.dropbox-dist/dropbox-lnx.x86_64-187.4.5691/cryptography.hazmat.bindings._openssl.abi3.so'
dropbox: load fq extension '/home/yuri/.dropbox-dist/dropbox-lnx.x86_64-187.4.5691/cryptography.hazmat.bindings._padding.abi3.so'
dropbox: load fq extension '/home/yuri/.dropbox-dist/dropbox-lnx.x86_64-187.4.5691/apex._apex.abi3.so'
dropbox: load fq extension '/home/yuri/.dropbox-dist/dropbox-lnx.x86_64-187.4.5691/psutil._psutil_linux.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/yuri/.dropbox-dist/dropbox-lnx.x86_64-187.4.5691/psutil._psutil_posix.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/yuri/.dropbox-dist/dropbox-lnx.x86_64-187.4.5691/tornado.speedups.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/yuri/.dropbox-dist/dropbox-lnx.x86_64-187.4.5691/wrapt._wrappers.cpython-38-x86_64-linux-gnu.so'
success!
Bootstrap panicked!!
Done!

 

 

Any ideas of what might be the problem and how to solve it?

 

Thank you very much in advance!

 

Yuri

  • altairbob's avatar
    altairbob
    4 months ago

    I've found ensuring the the ~/.dropbox and ~/.dropbox-dist are fully owned by my user account solved this issue for me.

11 Replies

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Thanks for letting us know about this, yurisobral.

     

    As a first step, can you please check that your machine meets the minimum requirements for the Dropbox app to work correctly?

     

    How long has Dropbox been installed and working on this machine?

     

    Let me know and we'll go from there.

    • yurisobral's avatar
      yurisobral
      Explorer | Level 3

      Hello there, Hannah!

       

      Thanks for your reply. I have checked everything and it seems that I do have all the minimum requirements to run dropbox on my machine. In fact, it has been running on this machine since day 1 I bought it, and I've upgraded to Ubuntu 22.04 basically since it was released last year very smoothly, without any major problem.

       

      Please find below some screenshots to help you check all this info.

       

      I still can't make dropbox run on this machine.

       

      Thanks in advance for your help.

       

      Yuri

       

      • Здравко's avatar
        Здравко
        Legendary | Level 20

        yurisobral, you have 2 issues. You have customized your system (unsupported version of Python installed). ntfs is NOT supported on Linux. That's it.

         

        PS: You may try workaround (the first issue) with a command like:

        sudo wget -O /usr/bin/dropbox https://www.dropbox.com/download?dl=packages/dropbox.py

        Good luck.

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