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Problems created by new Dropbox app
I was able to resolve some of the issues in my last post, but I still have three significant problems, which I describe below.
I was out of the office for two weeks, and when I returned, Dropbo...
Hey Asjadsfjur, thanks for reaching out to our Community.
If all the files in your Dropbox folder before the update, were synced and available in your account online, they will also be available in the new location of the Dropbox folder.
You can see more info about the sync icons on your files here.
After the update, all new files added by other computers, will sync as online-only by default.
This and other info about the expected changes that come with Dropbox for macOS (which will answer your questions), can be found here.
Let me know if you have any questions.
Sadly, that won't work for me. I can't imagine have to remember to mark a folder for offline access everytime I create a file or folder. Is there any way for this to be a default setting? If not, I will need to find another cloud service.
Jay
Dropbox Community Moderator
Dropbox Community ModeratorCurrently, it isn't possible any longer for files to be marked as available offline by default with the new version of the Mac OS app.
That is too bad. Dropbox's great advantage is that is reliable. However, its much more expensive than its competitors and now it doesn't have even this very basic features. I'm leaving.
How do we escalate this with DropBox? This is NOT acceptable. We are a Business customer, and this will BREAK EVERYTHING WE DO.
We also have seen that Microsoft's OneDrive have worked around this: why can't you. I see the repeated "we can't do anything" but that clearly is not true. Can you speak to your management and developers and ask why they think it is?
If the answer is "we're not investigating a fix" and/or "we've made our decision and this is they way it is, sorry" then we will be moving to Microsoft.
thanks.
I just had a thought: Is there any reason that I couldn't create a new folder at the very top level of Dropbox, move everything else i have in dropbox to that folder, and then set that folder to always keep offline copies. In theory, that setting would apply to all of the subfolders, and everything would be kept on both the local machine and in the cloud. Can any of you think of a reason that that would not work?
