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kamadforge's avatar
kamadforge
Explorer | Level 4
2 years ago

RAM memory usage goes through the roof

I'm using Ubuntu. Dropbix used to work fine on my system but recently something happened and when trying to sync files, the memory usage rapidly increases to max up 32 GB RAM, and then the system fre...
desktop
Linux
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey eltrompetero, let's jump right into this! 

As a first step, have you made sure that your device is meeting all the necessary requirements? 

Also, when did this behavior first appear? 

Let me know more! 

  • eltrompetero's avatar
    eltrompetero
    Explorer | Level 4
    2 years ago

    It happened after I added another Ubuntu system to my Dropbox devices and ran apt update/upgrade, i.e. I'm not sure which is the proximate cause. It is not a system requirements problem. Never had a problem before. RAM usage went up to over 100GB.

    Dropbox daemon version: 212.4.5767

    Dropbox command-line interface version: 2019.02.14

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Thank you for clarifying eltrompetero!

      How many files do you have in your Dropbox folder approximately on the local machine?

      Also, do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

      When you have a moment, please make sure to check this Help Center article too. 

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