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Forum Discussion

Yurii Kharkiv's avatar
Yurii Kharkiv
Helpful | Level 5
2 years ago

I'm clicking on the Dropbox icon in my Task Manager, but it doesn't open the Dropbox app.

на Windows 10/64 я не могу настроить Dropbox программа перестала запускаться в диспетчере задач видно что при нажатии открывается папка а не сама программа Я все очистил и выполнил расширен...
desktop
Setting up the apps
windows
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Привет, Yurii Kharkiv, ты случайно не используешь какие-нибудь сторонние приложения, например, службы резервного копирования или синхронизации, или даже программы безопасности, например, антивирусы, которые могут отслеживать твои файлы?

 

Также, не мог бы ты поделиться текущим статусом синхронизации и версией приложения? Это можно узнать, наведя указатель мыши на маленький значок Dropbox на панели задач рядом с твоим WiFi.

 

--

 

Hey Yurii Kharkiv,  do you happen to be running any 3rd party apps like backup or syncing services or even security programs like antivirus which might be monitoring your files?

 

Also, would you mind sharing the app's current syncing status and version? You can find this by hovering your mouse over the little Dropbox icon on your task bar, next to your WiFi. 

  • Yurii Kharkiv's avatar
    Yurii Kharkiv
    Helpful | Level 5
    2 years ago

    no. I don't use

    version 206.4.6506


    нет. не использую

    версия 206,4,6506

     

    • Nancy's avatar
      Nancy
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hope it’s alright to jump in, Yurii Kharkiv. To look into this further, I’d like a screenshot of the Dropbox icon you’re clicking on to open the desktop app. 

       

      Here’s how you can attach it here: 

       

       

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