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Crazy-TheRealOne's avatar
Crazy-TheRealOne
Explorer | Level 3
3 years ago

Re-installing after a failed install. Error code on laptop: 0x80004002 read for what happened.

  So, I was gone for a week plus. dropbox wasn't working well when i returned. So I tried to do an update, but ended up with a download. while trying to stop the download, I must have hit a wrong k...
desktop
Error Messages
Install
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Crazy-TheRealOne, on the link my colleague posted, there is an option for an offline installer. 

 

Please could you choose that option to reinstall the app to see if this helps?

MartinB1's avatar
MartinB1
New member | Level 2
3 years ago

I have the same problem. I have tried using offline installers for both 32 and 64-bits, as well as the online installer. Still error-code 0x80004002

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