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Refreshing screen on Excel and Word - Windows 7
I recently started having a problem with Excel where frequent screen refresh (about every 4 seconds) was interfering with work. The same thing was happening in Word.
After many hours of troubleshooting, an online community suggested Dropbox as the cuprit. I uninstalled Dropbox and the probem was cured. I reinstalled it and the problem returned.
Windows 7, Office 2007
Thanks for any advice
Hi all,
Many apologies as always for any delay in responding. We have some great engineers working on the Dropbox badge and one of them put together a fix that is included in this version:
Apologies for any inconvenience caused here. We're always keeping our eye out here, so as soon as we saw your reports, and the threads start to flair, we started investigating. The result of the investigation is a fix that is included in the above version.
Many thanks all for your participation here in the community, you help us make a better product.
Keep the ideas coming and keep highlighting anything you spot.
Ross S.
63 Replies
Replies have been turned off for this discussion
I've already raised a ticket and Alex has been been corresponding with me. He believes a solution has been found. Ticket no. 6317861
- Thanks .... this solved my issue.
- Dropbox needs to fix this issue. Shutting off the "Badge", while it fixes the immediate problem, removes the functionality of what the badge is there to resolve: preventing two people from changing a file simultaneously and creating a "conflicted copy".
- Jane
Dropbox Staff
Hey all,
Ross_SHi lensilva and all,
Thanks for highlighting this.
We've investigated here and it looks like we have a slight bug at our end. I'll update here once the fix is live in a beta or stable version and let you all know what the version number is.
Thanks again all for highlighting us. In the mean time, as a work around, you can indeed disable the Dropbox badge which should resolve this.
Many thanks and happy Dropboxing!
Never show badge worked for me! Very Frustrating to say the least!
Thanks gregvydra
- Never show the badge worked for me too. Wasted hours tracking down this problem.
- EdHi all,
Thanks for the reports here. I just got an update from our desktop client team that a fix is being worked on as we speak. I'll let you know as soon as I find out more about the version containing the fix.
Thanks!
