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nige45's avatar
nige45
Explorer | Level 3
2 years ago
Solved

Reinstall the dropbox app

I accidentally interrupted reinstalling the Dropbox app on my Windows 10 desktop while I was trying to deal with sync issues.  As a result, I am now in the following mess. 1) all my files are visib...
desktop
Install
windows
  • Jay's avatar
    Jay
    2 years ago

    HI nige45, the best option is to perform an advanced reinstallation of the Dropbox desktop application, which should allow the files to download from the site. 

     

    You might need to delete the Dropbox (Old) folder afterwards.

nige45's avatar
nige45
Explorer | Level 3
2 years ago

Hi Jay,

To be 100% clear:  I assume that your answer "yes" applies to my "do I just dive in at step 3?"

Thanks

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Yes, just continue at whatever step you're not on at this time.

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