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stevestevesteve's avatar
stevestevesteve
Helpful | Level 5
4 years ago
Solved

Removing Dropbox from Nav Pane in Windows 11

I've uninstalled Dropbox from my laptop but the navigation pane still contains the icon (which points to nothing and gives an error). I'd like to remove the icon from the navigation pane (it's truly incredible that the installer doesn't do this... ). I've found instructions for windows 10 (e.g. these ones), but none of those keys seem to exist in my registry. I'm wondering if it's because something changed for the Win 11 version. I would appreciate any help. Thank you.

 

EDIT: I have restarted the PC multiple times since uninstall so it's not a caching thing.

desktop
Setting up the apps
Uninstall

9 Replies

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hi stevestevesteve, I'm glad you posted to our Community! 

     

    Can you send me a screenshot of what you see on your end, please? 

     

    Also, if you access your device's programs is Dropbox shown there? 

     

    Let me know what you find. 

  • stevestevesteve's avatar
    stevestevesteve
    Helpful | Level 5
    4 years ago

    Hello,

     

    Here's a picture of my nav pane and my programs and features:

     

     

     

     

     

     

     

    Thank you,

    Steve

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hi stevestevesteve, could you ensure that the Dropbox account is definitely disconnected from your account according to this page on the site?

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Thanks for the info, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?

  • stevestevesteve's avatar
    stevestevesteve
    Helpful | Level 5
    4 years ago

    Further, one may have to delete every key in the registry under "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Desktop\NameSpace\", for me this had entries from onedrive and dropbox.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Awesome news, stevestevesteve!

     

    Glad to see everything is resolved. If you need anything else, you know where to find us. 

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