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Request regarding MacOS X 10.10 (Yosemite) & 10.11 (El Capitan)
I just received a notice that dropbox will cease support for OS 10.10 and 10.11.
The notice, giving it the most leeway i can, indicated that i should consider upgrading my OS or use a web browser. This is not always possible.
For many of us, we are at the end of the line re: OS upgrades. I have an old macbook pro that i use for a few light tasks - but the data must be available on others machines. I use dropbox for this. I also cannot use the web browser unless i wish to upload files with each change. Impractical.
I will likely wind up switching to a different cloud service, which i would prefer not to do - yet maybe i must.
I don't know why you are ending support. The clients exist already and are unlikely to require many changes, if any. Please reconsider.
--justmeinNJ
Hi justmeinNJ & Chern - thanks for dropping by our Community to share your feedback on this.
As you probably know, as of October 17th 2022, the Dropbox desktop app will no longer work on any Mac device running OS X 10.11 or older.
If you do not wish to or cannot update your operating system, all your files will still be available through other compatible computers with supported operating systems, through supported mobile devices, and on the Dropbox website. However, on October 17th, 2022, devices running Mac OS X 10.11 or older will no longer be able to log in and access content through the Dropbox desktop app.
Kindly note that we regularly release new versions of the Dropbox desktop app with additional features, better performance, and security enhancements and these are not always compatible with older systems.
Apple stopped providing security updates to OS X 10.10 and OS X 10.11 in 2017 and 2018 respectively.
We are ending our support of the Dropbox desktop app for these operating systems to keep our product offerings in-line.
Let me know if you have anything else to add or ask.
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Same problem here. I can not upgrade my Macos, otherwise, other apps wonÂŽt work.
The dropbox answer to all of us is simply a joke.
So, after 10 satisfactory years running four different accounts for my different businesses, I'll look another storage service, and stop recommending dropbox.
Bye
Miserable decision and miserable answer from the support too.
I'm thinking of migrating too.
This behavior is not up to the mark of the quality of the software.
Bad service. Dropping dropbox. My husband and I will have to share our files through email.
Hello, I found a work-around of sorts, that may be of interest to some. Firstly, while still using El Cap OS, I found that I could use Dropbox web browser version on Google Chrome, not other browsers. That gave me a manual way to keep updating some Dropbox files with a colleague. I had to revert to using an external hard drive for my routine back-ups though. Secondly, a thoughtful IT guy suggested I update my OS just to 10.13.0, High Sierra then 10.13.6, and not lose use of any of my apps. He was right. All my apps still work, with a few minor exceptions. Dropbox and Zoom work again too. Thus I can keep my macbook air limping along for a few more months until EOL for High Sierra. I admit that my macbook air seems to get hotter running this OS, but that's an issue I can monitor and control - I trust. Hope this may be useful to some of you.
