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bddrow's avatar
bddrow
Helpful | Level 6
3 years ago
Solved

Rounded gray icon in new macOS file provider

Hi, I'm using the latest version of Dropbox in macOS Ventura 13.5, new mac mini m2, clean dropbox install, i decided to try the new file provider integration and the syncing has ended correctly, ther...
  • bddrow's avatar
    bddrow
    3 years ago

    I just found that an App added a custom tag to that folder, the only way to see it was with right click -> Get Info and it was at the top, i removed that custom tag and the circle is gone.

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