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Forum Discussion
rickpoet
8 years agoHelpful | Level 6
Screenshot links no longer working since installing Mojave
Hi, Since installing MacOS Mojave, the automatic Dropbox copying of a screenshot link into the clipboard has stopped working. (Mojave has it's own new screenshot functionality which seems to be inte...
- 8 years agoHey, could you please try and set the screencapture setting to Save to Desktop, and see if that does the trick?Let me know what you find!
sjm2
8 years agoNew member | Level 2
Saving to desktop actually worked! I must have manually chosen the Dropbox folder to save screenshots. Thanks!
Le_Toti
8 years agoExplorer | Level 4
But it still only works for static images, not the screen recordings - due to their different file name prefix.
- Lusil8 years ago
Dropbox Staff
Glad to hear that the issue has been resolved, sjm2!As per your query, Le_Toti, although this is a shot in the dark, you might be able to save screencasts automatically to your Dropbox folder through your OS’s settings, by pressing Command and Alt, and selecting Saving as, where the location would be the Dropbox folder (bear in mind though that the desktop app would have to be running).In any case though, I’d recommend either browsing the internet on this or contacting Apple Support for more specific info on this.Let me know of any updates! - Le_Toti8 years agoExplorer | Level 4
That would not automatically generate the link though.
The Dropbox desktop app monitors the desktop folder for any file starting with "Screenshot" and copies those to the screenshot folder and generates the link and puts it in the clipboard.
With the new recording feature in MacOS Mojave the Dropbox app should do the same for files starting with "Screen Recording".
- unclewinno8 years agoNew member | Level 2
Running
defaults write com.apple.screencapture name "Screenshot"
in terminal will fix your problem.
- Le_Toti8 years agoExplorer | Level 4
That does indeed change the filename, but the Dropbox desktop app still does not pick it up and move it to the Dropbox screenshot folder and create the link.
- Digineff7 years agoNew member | Level 2
But there is an additional problem, when you are using different language version of MacOs. I use Czech language version and my screenshot is called - "Snímek obrazovky date.png" And because Dropbox is looking for "Screenshot....", I never get from Dropbox an URL link to clipboard, like before (before MacOs Mohave). I wonder why it takes so long to Dropbox to repair this Mohave incompatibility...
- Lusil7 years ago
Dropbox Staff
Hey there Digineff,Could you please confirm the following for me:- Is the desktop app running on your computer? If so, could you please let me know what the Dropbox icon shows when you hover over it?
- Have you toggled the option to save screenshots on your Dropbox folder?
- Have you also ensured that you’ve set the screencapture setting to Save to Desktop?
If you’re still having trouble with this nonetheless, don’t hesitate to get back to me. Thanks! :grin: - Digineff7 years agoNew member | Level 2
Ad 1) yes, desktop app si running on computer. When I hoover over Dropbox icon, there is shown "69.4.102, up to date"
Ad 2) yes, see link below
Ad 3) sure, see the ling below
- neonox7 years agoNew member | Level 2This problem exists in macOS Catalina and no fix helped so far :(
- neonox7 years agoNew member | Level 2
Solution for macOS Catalina:
- Open Terminal app
- Type in: defaults write com.apple.screencapture location ~/Desktop
- Press return
- Type in: killall SystemUIServer
- Press return
- Close Terminal app
Next Step:
- Open Dropbox > Settings > Import > Uncheck "Share screenshots using Dropbox"
- Quit Dropbox
Next Step:
- Open System Preferences
- Click on "Security & Privacy"
- Select the "Privacy" tab
- On the bottom left, unlock the lock
- Click on "Full Disk Access" on the left side and check if you see "Dropbox". If you do not see Dropbox. Try uninstall and re-install Dropbox. If you see Dropbox, mark the checkbox
- Select "Files and Folders"
- Check if you see "Dropbox", if no: Open the Dropbox app and check, if the entry occurs.
- If you see Dropbox under "Full Disk Access" and "Files and Folders", make sure you can create a screenshot which is saved to your desktop. If the screenshot is saved to another place, it will not work (for unknown reasons).
- Open Dropbox > Settings > Import > Mark "Share screenshots using Dropbox"
- Create a screenshot > it should work now.
- Lock the "lock" under "Security & Privacy" again.
- Rmeka6 years agoNew member | Level 2
But the dropbox URL is not saved to the clipboard?
- Rmeka6 years agoNew member | Level 2
I have wasted 4 hrs trying to fix this thing. Why is this so difficult to setup :) I give up.
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