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rickpoet's avatar
rickpoet
Helpful | Level 6
8 years ago
Solved

Screenshot links no longer working since installing Mojave

Hi, Since installing MacOS Mojave, the automatic Dropbox copying of a screenshot link into the clipboard has stopped working. (Mojave has it's own new screenshot functionality which seems to be inte...
desktop
Mac
Setting up the apps
  • Lusil's avatar
    Lusil
    8 years ago
    Hey, could you please try and set the screencapture setting to Save to Desktop, and see if that does the trick?
     
    Let me know what you find! 
mcmcmcmc's avatar
mcmcmcmc
Explorer | Level 4
5 years ago

I'm trying to reply to https://www.dropboxforum.com/t5/Dropbox-installs-integrations/Screenshot-links-no-longer-working-since-installing-Mojave/m-p/480423/highlight/true#M102315 but the Reply button is inactive (I am signed in...I can create a new post):

 

https://www.dropbox.com/s/zwawmwkwema7huq/Screen%20Shot%202020-12-18%20at%206.22.33%20AM.png?dl=0

 

Here is my ticket: https://www.dropbox.com/support/ticket/11701098

 

I confirm:

✅ I am running the latest stable version of the desktop app

✅ I don't have any pending OS updates

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
5 years ago

Thanks for letting me know, mcmcmcmc. 

 

I was able to find the ticket that you mentioned and have made sure to pass your comments along. 

 

I can also see that a specialized member of the team, who's reviewing this for you, replied to you. 

 

Whenever you have the chance, check their most recent reply and don't hesitate to get back to them with any additional questions. 

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