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Smart sync icons missing
The venerable "missing smart sync icons" problem.
- MacOS Mojave 10.14.2
- Dropbox 64.4.141. (Professional Acct)
- Have reinstalled DB several times (including via full desktop download).
- Tried the "check-uncheck finder integration" (have uncheck, uninstalled, reinstalled, rechecked, too).
- Have unlinked account and relinked account.
- ForceQuit finder more times than I can remember.
- Have ForceQuit the Dropbox Finder Integration app.. every time b/f restarting or trying fresh install.
Menu options for local vs OnlineOnly are active and work. Just can't tell looking at any file/folder in Finder whether it is local or online only.
What am I missing?
OneDrive does this, no problem. Just about at my ropes end with DB.
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I ran across this fix myself but still seems sot happen repeatedly after every reboot as a minimum.
I have wasted so many hours with this and have uninstalled every other cloud service I use (why, oh why do I even need to do this?!)...has it really come to this that Dropbox requires it be the *only* cloud service or Finder Extension with Finder icons used on my Mac?! I have de-installed them all, and still I keep losing my Smart Sync icons in the macOS Finder. So frustrated with all of these Dropbox idiosyncrasies that I just don't know anymore whether it's worth the trouble at this price.
(double post...deleted)
I just temporarily fixed it by force-quitting my SetApp and BetterZip Finder Extensions, both of which I need, both of which have nothing to do with the cloud, proving to me that Dropbox does indeed require that it be the *only* active Finder Extension on my system. How is that ok?!!
The joke is that if I don't run Dropbox, all the other Finder Extensions can coexist peacefully. What does that tell us about Dropbox's quality control?It now works for me (Big Sur, latest version of DB)
It now works for me too, but is it really a "solution" to uninstall every other program that has a Finder extension/integration.
Admittedly, I'm in a minority, being on macOS, but can someone with Windows tell me whether it works alongside other apps that use icons in Windows Explorer?Temp Fix (Mac OSx): Force quit Finder
Not sure why it’s needed but it works
lynmac Is DB the only utility you use that has FInder integration (icons or a sub-menu)? Because force-relaunching Finder is only a (temporary) fix if there are no other utilities that also use Finder integration...at least for me that is the case...am I the only one here who has to diable all others to get DB to work?
tillkrueger not sure. haven’t checked.
Regardless, I agree that workarounds, temp fixes, etc don’t cut it for a paid service. Mac users deserve a solution.
I just wanted to add somewhere on this community that I had similar issues with missing sync icons. Tried all the fixes mentioned here, but no luck. Then saw that someone mentioned Sophos. I removed all Sophos access to my system in system preferences > security & Privacy > Privacy and voila...sync icons are back! I know I need to figure out exactly which setting was actually causing the problem, but just wanted to post so people knew to check Sophos as the culprit!
