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Spotlight Search Doesn't Link to Files in Dropbox in macOS 13 Ventura
After upgrading to macOS Ventura, I was prompted to upgrade to "Dropbox for macOS 12". I proceeded with that, it moved my Dropbox folder to ~/Library/CloudStorage and confirmed all was successful. Now when using Spotlight to search (I often type something like 'drawings folder' to open a folder called Drawings) the results in Spotlight show the Dropbox app icon beside the name of the item I want (rather than a Finder icon for folder or file). Hitting Enter or clicking on the result switches to Finder and does nothing, or sometimes will open the Applications folder and show the Dropbox app. It's not linking me to the actual file in ~/Library/CloudStorage.
I have done the following and the problem is not solved:
- Restarted
- Ensured all files are available for offline access
- Rebuilt the spotlight index
- Unlinked Dropbox from this Mac, did a complete clean install of dropbox, performed the upgrade to v159.4.5870 and synced just one folder to begin
Nothing works. Any suggestions??
- That’s the same problem I had. I solved it by doing a complete clean install of dropbox. You may not need to do all of this, but to be safe, in Dropbox settings Selective Sync uncheck all of your folders and wait for them to be removed from your Mac. Once that’s done, unlink your Mac from Dropbox preferences. You should see the Dropbox getting started screen. Quit Dropbox and move the app to the Trash. Remove all dropbox files from ~/Library being careful to look at the path name. Only remove things that are within a Dropbox parent folder. Look in library application support, and library preferences. Empty the Trash. Restart your Mac. Reinstall Dropbox from dropbox.com. Once reinstalled, to make things faster sync only one small folder and wait for the prompt that new Dropbox for macOS 12 is available. You should see the message within a few minutes of reinstalling Dropbox. Allow it to upgrade and migrate your files to the new location. Once that’s done you can then sync all your folders. Let your Mac index itself and the problem should be solved.
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Hello Dropbox support team,
I hope you have good commutation with the developers team of the MacOS client.
On more user with the Ventura upgrade use, did last week, from macOS Monterey (past patch versions) to Mac OS Ventura 13.2.
- Dropbox v166.4.2920
- Sync status: always in "syncing…" state. The navigation top bar Drpbox icon is always with the sync icon overlay.
- In Finder: The Dropbox folder has a created date from the first time in computer history: 01.01.1970, ==.== (GMT, 1:== for me, at GMT+1). UI sounds to tell that synchronisation started. Same state since more that one week.
- In preferences, sync tab, all folders are selected. No custom selections.
- Files synchronisation works as expected from and to the Mac.Console logs are mixes of:
- crash_report_database_mac.mm /Users/my_user/Library/Group Containers/G7HH3F8CAK.com.getdropbox.dropbox.sync/Crashpad/pending/9ea2b951-2a2b-46b4-a86a-35e81bb6d497.dmp: Resource temporarily unavailable (35)Same problem here (Mac M1 Mini, Ventura 13.1). My workaround for now is to scroll to the bottom of the Spotlight window, select "Search in Finder", and open the file from the resulting Finder window. (My files are all available offline (on my SSD); I don't know if this will work for online-only files.)
Spotlight customer service has been terrible on this issue. I assume they're working on a fix, but it's only an assumption, because there's been no serious communication with their customers (paying or otherwise.)
- there's no serious communication with customers. And I do not expect there will be some…Dropbox Team just closed the door and is not going to accept there is an huge issue… Such a pity for such a great company…
I have tried this solution but it did not work. Files on Dropbox won't open from spotlight. The screenshot shows that also the icon of the pdf file I am trying to open is not ok.
I am running Dropbox v166.4.2920 on Ventura 13.1 .
This is very much annoying because I cannot work efficiently as before. Hope for a quick fix.
Add Cloud Storage folder to System settings - Siri and Spotlight - Privacy, this works fine for me.
(sorry my system is Hungarian)
I tested it on my Intel based Mac Mini and M1 MacBook Pro
Folder path:
~/Library/CloudStorage
Thank you for your message. It seems true to work.
But why is that? It seems very much counterintuitive.
But, I guess, you are still not able to show/locate files directly from Spotlight in Finder using Commando+Enter? If it is a case, this is still not a fix. At least for my needs..
Sure. I don't know why, but it works fine.
🤔
I can open the files which is the most important thing to me. Still, I don't see the preview and the location.
Tried and upgraded to Ventura 13.2 - no dice. Dropbox suggested re-indexing Spotlight. Again did this and no dice.
