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Ronsk1's avatar
Ronsk1
New member | Level 2
3 years ago
Solved

Storage of new files option not visible in the app

Hi All,   In my dropbox app the "Storage of new files section isn't there.  Thus I'm not able to select the option "online only" for new files default.   I'm on a M1 MacBook with Big Sur (1...
desktop
Mac
Setting up the apps
  • Ronsk1's avatar
    Ronsk1
    3 years ago

    I managed to solve it, my friend showed me a screenshot of the settings in the online dropbox account.

    See screenshot below, the two online only options were set to off in my account.

     

     

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Ronsk1, thanks for bringing this to our attention.

 

Have you recently installed the app, or made any updates to it?

 

This will help me to assist further!

Ronsk1's avatar
Ronsk1
New member | Level 2
3 years ago

Hi Jay

 

As far as I remember I didn't do any updates but suddenly I wasn't able to select this option anymore.

It can be that it updated automatically without me realising it. normally I would be able to use the "online only" option in finder, but lately this disappeared and I went on the hunt to solve this. In the app I discovered that the option is missing.

  • Ronsk1's avatar
    Ronsk1
    New member | Level 2
    3 years ago

    I managed to solve it, my friend showed me a screenshot of the settings in the online dropbox account.

    See screenshot below, the two online only options were set to off in my account.

     

     

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