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Forum Discussion
fabricwonder
4 months agoExplorer | Level 4
Support for Mac OS 10.13.x being dropped
Application Affected
Dropox Device
2015 15" Macbook Operating System/Browser (if using the web)
Mac OS 10.13.x High Sierra Dropbox App Version (if using the app)
230.4.8797
Quest...
Megane Racat
Dropbox Product Manager
4 months agoHi fabricwonder, thanks for reaching out and for being such a long-time Dropbox customer. I want to reassure you that your files will continue syncing on your current setup.
Dropbox is limiting support for macOS 10.13–10.15. This means you were switched to a lighter version of the Dropbox desktop app. You still have access to core features like syncing and sharing files, but some advanced desktop options are no longer available.
For example, you won’t be able to:
- Set up new computer or external drive backups, adjust backup settings, or restore backup content from your desktop
- Get guided help with sync issues or manage storage through the Manage Hard Drive Space panel
- Add text, shapes, or drawings to screenshots before sharing
Your files remain safe and accessible, and syncing continues to work. If there are any future changes, we’ll notify you directly with advance notice.
We truly appreciate your feedback and loyalty — it helps us improve how we communicate updates like this.
Best,
Megane
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