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none22's avatar
none22
Helpful | Level 7
2 years ago

Sync history missing after update on the Dropbox icon

first it was the time remaining that went missing. now sync history, which at least showed some indication of the progress of syncing has vanished. got a message yesterday that the box that opens when you click the icon was being updated. Now today instead of sync history and activity, it shows 'your activity' and 'sharing activity' but there is nothing there. so the sync history information is no longer available and there is now ZERO indication of how far along the sync is. you just keep making the app worse and worse.

desktop
GUI

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  • jp213's avatar
    jp213
    New member | Level 2
    2 years ago

    I have that, but it doesn't actually have recent changes. I know I've made newer changes but it's stuck showing changes from a week a go. Even though there are other files more recently changed and created.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    jp213, what’s the current syncing status of your Dropbox app, as well as its app version? I’d also like to know the OS version of your device to check this further.

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