Forum Discussion

Awoj15's avatar
Awoj15
Explorer | Level 3
2 years ago

Sync icons keep disappearing on macOS Sonoma

Sync icons will appear and disappear on Sonoma for Mac. I've reached out about this issue 4x and the support team just sends me outdated articles. Your support is a joke! If you guys want to hide beh...
desktop
Mac
Awoj15's avatar
Awoj15
Explorer | Level 3
2 years ago
I’m not sure which time you’re referring to since I’ve reached out multiple times but yes none of that worked. It ended up being a security permissions issue. I fixed it the first 3x and it has now disappeared again. If you are referring to yesterday’s conversation please read through the full transcript. I’ve stated all of this in there.
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi from me as well, Awoj15! I’m sorry to hear about the issue you’re having. 

 

I also found your ticket in our system, and I can see you’ve recently replied back to our specialized agent. I've left them an internal note, so that they may get back to you as soon as possible.

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