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Forum Discussion
PDub81
2 years agoCollaborator | Level 9
Syncing error with the Dropbox mobile app on Android
Hello, for several days I'm experience a syncing error with the Android app. Anything updated from the Android device appears on other connected devices, but not the other way around. Updated files...
- 2 years ago
Hi Stephen, today's Dropbox Android app update appears to have resolved the issue and files are again syncing in the normal way. I thank the staff for their help!
PDub81
2 years agoCollaborator | Level 9
Yes, thank you.
- Stephen_G2 years agoExplorer | Level 4
Hi. Did this issue (of not syncing properly to an android phone) get resolved? I've been having exactly the same issue for about 10 days now, precisely as you describe it, and it's driving me nuts! I have logged a call and been corresponding with a very helpful member of Dropbox Support staff, but we have not worked it out yet. I just saw your posts today, and your description of the cache was very helpful, I tried that and have got the exact same behaviour as you. Please share your findings if you have solved it, thank you!
- PDub812 years agoCollaborator | Level 9
Hi Stephen, today's Dropbox Android app update appears to have resolved the issue and files are again syncing in the normal way. I thank the staff for their help!
- Stephen_G2 years agoExplorer | Level 4
Hi PDub81. Thanks very much for your reply, following which I manually updated the Dropbox app on my phone (I had uninstalled and re-installed a few times in the past week, so this must be very recent) and can confirm that the issue is resolved for me now too. Thanks also from me to the Dropbox staff for getting this sorted. Go raibh míle maith agaibh!
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