We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
albinotoni
3 years agoHelpful | Level 6
Syncing even when the app is off
My dropbox is syncing on two different macs when the app is off. On the DB-preferences I have checked out starting the app on startup and dropbox is also not on the list of apps which are started whe...
- 3 years ago
Thank you for your patience. We are aware of this change that was introduced as part of Apple’s File Provider update. Dropbox will continue to sync even when the app is shut off. If you do not want the sync to continue in the background, you can select 'pause sync'.
We are currently working on a solution which is planned for release in Q3 this year. However, please note that this is a preliminary date and is subject to change.
Thank you.
albinotoni
3 years agoHelpful | Level 6
Hi. Here is a screenshot of one folder after the restart (dropbox app is not on). System monitor shows couple of processes related to dropbox, and I guess these should be on. In the folder, there is a text file called dbtest230321 which I just made. It synced almost immediately to cloud and I can open it on my cellphone. As you can see, the icons after the filenames also show that the files are online.
I didn't quite understand, how should I take a screenshot of the app's syncing status while it is not on?
albinotoni
3 years agoHelpful | Level 6
Any ideas about this?
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!