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Forum Discussion
jdr2
2 years agoNew member | Level 2
Syncing is interrupted. But why?
Receive "Syncing Is Interrupted" error message. Took the following actions to resolve:
1. Disabled firewall
2. Disabled antivirus
3. Made the Windows user an admin
4. Disabled OneDrive
5. ...
- 2 years ago
That didn't work for me yesterday...
I have solved it syncing every big folder one by one, instead of all at the same time. A process which took me about 4 hours but in the end it worked.
With some of the folders, the Syncing being interrupted happened, and I solved it pausing the syncing, and then activating it again a few times (3 or 4). Not a very good solution, but effective in the end.
Hannah
Dropbox Community Moderator
2 years agoHey all, we really appreciate your input in this.
Can you also take a look at the number of files you're currently trying to sync?
The Dropbox app has a (soft) limit of 300K files, so exceeding that number will cause the app's performance to decline.
If you're over this limit, can you remove some folders from the Dropbox folder using selective sync, to see if that helps?
- LaraRebooted2 years agoHelpful | Level 6
If you want me to remove folders, perhaps I should move them over to iCloud and just give up on you? Either fix the problem or expect your competition to get some benefit out of your refusal to do so. 2TB of space means a LOT of files; that "soft" limit is ridiculous.
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