Forum Discussion

jdr2's avatar
jdr2
New member | Level 2
2 years ago
Solved

Syncing is interrupted. But why?

Receive "Syncing Is Interrupted" error message.  Took the following actions to resolve: 1. Disabled firewall 2. Disabled antivirus 3. Made the Windows user an admin 4. Disabled OneDrive 5. ...
desktop
Error Messages
  • ElChoko's avatar
    ElChoko
    2 years ago

    That didn't work for me yesterday...

    I have solved it syncing every big folder one by one, instead of all at the same time. A process which took me about 4 hours but in the end it worked.
    With some of the folders, the Syncing being interrupted happened, and I solved it pausing the syncing, and then activating it again a few times (3 or 4). Not a very good solution, but effective in the end.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey syed shah - sorry to hear you're having issues with this.

 

Could you clarify the app's version as shown in your menu bar/system tray and let us know approximately how many files you're syncing locally on the affected computer?

 

Any additional information or screenshots are more than welcome!

syed shah's avatar
syed shah
Explorer | Level 3
2 years ago

 Hey Walter thanks for coming back to me 

 

When i hover the mouse above the little dropbox Icon it comes up to the following, i have to type it as everytime i try to screen shot it , it disspears

 

https://capture.dropbox.com/eCeMr9hljyCoq1oe

 

Dropbox 201.4.5552

 

uploading 2,612

downloading 32,285

 

Thanks 

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