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simontranspeed's avatar
simontranspeed
Explorer | Level 3
2 months ago

Syncing issue after Windows profile change

  Application Affected Drobox Sync Operating System/Browser (if using the web) Windows 11 Pro Dropbox App Version (if using the app) Latest - downloaded yesterday Question or Issue Migrated a...
desktop
sync
windows
simontranspeed's avatar
simontranspeed
Explorer | Level 3
2 months ago

Thanks for the speedy response - it seemed to sort itself out and now says all files are up to date.  So now the only oddity is that there are two Dropbox icons/folder structures in file explorer which go to the same place.  Faintly annoying but easily livable with 😀

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Hey simontranspeed!

    Happy to see that the initial issue is now resolved!

    As for the two Dropbox folders, could you send me a screenshot in order for me to have a visual of that? 

    Also, keep in mind that you can see your Dropbox folder location by using the app's preferences, and specifically the Sync tab. 

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