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Majid Abdi's avatar
Majid Abdi
Explorer | Level 3
2 years ago

Syncing issues with Desktop App

I got issues with my Desktop app.  It doesn't sync files and I have tried uninstalling / reinstalling, removed folders in preference, removed my fire wall and virus protection, and nothing seems to b...
desktop
sync
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi Majid Abdi, can you click on your avatar in the app's preferences and then on the 'View sync issues' option?

 

Are there any files listed there? Can you try the steps here (when applicable), to see if they help?

Majid Abdi's avatar
Majid Abdi
Explorer | Level 3
2 years ago

I have done that and it says there is no Sync issues. 

 

And it looks like I have got that problem on "one" of the folders for some reason(s).

  • Majid Abdi's avatar
    Majid Abdi
    Explorer | Level 3
    2 years ago

    I used to have McAfee virus detection/protection software.  I also uninstalled McAfee but still got that probem,

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