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Syncing problems on Mac OS
I have been having problems with syncing the last few days.
I have Sequioa
Hey tanniemola - could you send us a screenshot of the app's exact status as shown in your menu bar so that we can have a visual too?
Did you try logging out of your account through the app's preferences and then back in?
8 Replies
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Same problem (also Sequoia) - get error message "Can't sync Dropbox account" - it says some files are being used by other applications." My desktop went crazy with all the the files being removed from my folders and spread across the entire desktop - and then all the files/folders disappeared off the desktop. "Try again" button does nothing.
I get message saying "syncing files" that simply hangs around for hours and the files simply do not sync
I get the same thing.
- Mark
Super User II
What version of Dropbox you using? Mouse over it to find out
Have you tried a reboot etc.? Do you have enough quota and hard drive space?
I have version 219.4.4463, I have rebooted and reinstalled Dropbox with no change. I have over 1TB of local and 1TB of cloud space
- Walter
Dropbox Community Moderator
Hey tanniemola - could you send us a screenshot of the app's exact status as shown in your menu bar so that we can have a visual too?
Did you try logging out of your account through the app's preferences and then back in?
Thanks ! That seemed to work.
- Walter
We're glad to hear it's sorted now and thanks for keeping us in the loop too tanniemola
See you around the Community and have a lovely weekend ahead!
