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Mercman80's avatar
Mercman80
Explorer | Level 3
5 years ago

Syncing stuck in pause.

I have Dropbox basic. Originall installation allowed 5 devices with 5GB space.  Installed dropbox in new computer now has 3 devices with 5GB data. Shortly after installation message appeared that s...
Dropbox Basic
Setting up the apps
Storage space
sync
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Hey Mercman80; welcome aboard!

It looks like you enabled the computer backup feature when you installed the desktop app on your new compute, thus putting you over your account's quota. 

You should be able to resume the syncing process following these steps. 

Let me know how you get on!

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