Forum Discussion

mcarbl's avatar
mcarbl
Helpful | Level 6
4 years ago

System icon disappears from Taskbar (Windows 10 Pro)

There's a few topics on this already, but none with my specific issue.   Dropbox app is definitely installed on my Surface Pro and I am actively using it throughout each day. However, the Dropbox...
desktop
Setting up the apps
windows
BunkerSoldier's avatar
BunkerSoldier
New member | Level 2
4 years ago

Had the same issue with version 143.4.4161.

Taskbar icon display option would continually reset after a restart of Dropbox.

Uninstalled Dropbox, reinstalled with an hour per desktop and laptop to re-index files. 

The issue has now returned with Dropbox version 144.4.4491.

 

Note in both cases after an app update, the taskbar setting to select which icons should appear contained two entries for Dropbox

<Dropbox 143.4.4161 and Dropbox>

and now 

<Dropbox 144.4.4491 and Dropbox>

 

After the reinstall only a single entry <Dropbox 143.4.4161> was shown.

 

The procedure to continually uninstall and reinstall after an app update is not a viable workaround.

mcarbl's avatar
mcarbl
Helpful | Level 6
4 years ago

BunkerSoldier yes, this is exactly what I keep experiencing and it is becoming somewhat frustrating. There doesn't appear to be a workaround at this stage?

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!