We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
mcarbl
4 years agoHelpful | Level 6
System icon disappears from Taskbar (Windows 10 Pro)
There's a few topics on this already, but none with my specific issue.
Dropbox app is definitely installed on my Surface Pro and I am actively using it throughout each day. However, the Dropbox...
DB_Is_Broken
4 years agoHelpful | Level 5
I see the same exact behavior, this just started recently, and it is annoying!!
Dropbox tech support: Please take this seriously and fix it!!
CADcliff
4 years agoHelpful | Level 5
I am having the same issue. It started just this week. Dropbox 144.4.4491. I doubt if it is Dropbox. I would bet is is something Microsoft has screwed up within an update. I would also like to se if anyone can find a fix for this. I turn the slider switch to on, and the next day the switch is back to off. Does anyone know a registry override for this so we can overrule Microsoft?
- RBinPerson4 years agoHelpful | Level 5
There have been no Microsoft Windows updates for me since this started. With the last Dropbox revision, the same problem was happening. I was told to uninstall the desktop app, and then reinstall it. That fixed the problem. Then Dropbox released an update, new version 144.4.4491, and the same problem started again. It's Dropbox, not Windows.
- CADcliff4 years agoHelpful | Level 5
Thanks RBinPerson
Thanks for the insight. And thanks for correcting me. Microsoft just messes up everything else so I assumed.
Great information in this thread, and I don't want to mix it up.
Dropbox is and has been pretty responsive. They will get it worked out soon.
- Portnawak4 years agoHelpful | Level 6
I've been having the same problem lately. In my taskbar preferences there's dropbox and dropbox 144.4.4491, and when I power on my computer only the dropbox one is on, I must manually set the right one to have it appear.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!